Return & Refund Policy
We want you to be satisfied with your purchase of back covers, sleek basic cases, and high-quality screen protectors. If you are not fully happy, you may request a return or refund under the following conditions:
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, undamaged, and in original packaging.
- Products showing signs of wear, scratches, or improper use are not eligible.
Refunds
- Refunds are issued only after the returned item is inspected and approved.
- If approved, the refund will be processed to the original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable.
Damaged or Defective Products
- If you receive a damaged or defective item, report it within 48 hours of delivery with clear photos.
- A replacement or full refund will be provided after verification.
Non-Returnable Items
- Used or installed screen protectors
- Products damaged due to misuse or mishandling
How to Request a Return
- Send your request with order details and reason for return to:
- innopacetech@gmail.com
Only eligible requests following the above conditions will be processed.