Return & Refund Policy

We want you to be satisfied with your purchase of back covers, sleek basic cases, and high-quality screen protectors. If you are not fully happy, you may request a return or refund under the following conditions:

Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Products showing signs of wear, scratches, or improper use are not eligible.

Refunds

  • Refunds are issued only after the returned item is inspected and approved.
  • If approved, the refund will be processed to the original payment method within 5–7 business days.
  • Shipping charges (if any) are non-refundable.

Damaged or Defective Products

  • If you receive a damaged or defective item, report it within 48 hours of delivery with clear photos.
  • A replacement or full refund will be provided after verification.

Non-Returnable Items

  • Used or installed screen protectors
  • Products damaged due to misuse or mishandling

How to Request a Return

  • Send your request with order details and reason for return to:
  • innopacetech@gmail.com

Only eligible requests following the above conditions will be processed.